Patient Insight

We provide patient insights services, conveying the voice of the patient to the pharmaceutical industry.

We are dedicated to gain the depth understanding of the patient and the factors that affect their health and life.

We involve patients, healthcare providers, care partners and patient advocacy groups to unveil and understand health issues and influencers in their lives. We prepare specific data as the people provide and translate it to actionable insights to help in the pharmaceutical development.

We develop design and strategy for

• Patient interview
• Patient survey
• Patient data collection

Patient interview

Our main goal by doing patient interview is obtaining comprehensive health information of the patient in order to provide better insight to develop better healthcare industry.

The key points which we follow while conducting interview

• Careful listening
• Developing rapport with patient
• Showing empathy to patient
• Open- ended questions
• Main questions
• Investigating questions
• Main complaint
• History of illness
• Symptoms
• History of past illness
• Medication history
• Family history of related issues

Patient Survey

We provide patient survey to know the insights that what exactly patients expect from healthcare industry and professionals.

Healthcare industry and professionals understand how important is patient insights and patient satisfaction. Our survey provides detailed information how to improve the healthcare services to meet the patient’s expectation.

The important points to know the patient insights

• Given quality of medical care
• Displayed skills by medical professionals
• Communication between care provider and patient
• Financial aspects of care
• Access to medical professional
• Accessibility of care